Frequently asked Questions

Where do I ship remotes?
Attn: Jeremy Ludwig
12101 Sycamore Station Place - Suite 140
Louisville, KY 40299
How should I package remotes?
Please read all instructions before beginning.
1) Please use a 12"x12" box.  Larger boxes can break open in mailstream, resulting in potential loss.
2) Line the box with a plastic bag (clear bag, garbage bag, etc) the plastic bag protects from loss in three ways:
1) Adds structural strength
2) Contains merchandise in the event of outer box failure during processing in mailstream. 
3) Adds protection in the event package becomes wet during processing in mailstream.
3) Insert copy of packing slip with merchandise in bag which includes sender name, address, phone, recipient's name, address, and phone.
4) Seal bag.
5) Seal box using these guidelines:

6) Secure label to outside of box.
7) Cover label with clear tape.
8) Use delivery tracking or delivery confirmation--keep number in safe place.
9) Do not cover tracking/delivery confirmation bar codes with tape.
When will I get paid?
Payments are usually sent within 3-4 weeks after receiving shipment.
Can I get paid through PayPal or wire transfer?
Yes, please contact us by email at or by phone at 888-987-7366 so we can set you up with the payment method that works best for you.
How many remotes can you all buy at once?
We can buy as many as you can get. Please contact us by email at or by phone at 888-987-7366.